VoiceThread Docs / Mobile App / Troubleshooting / Location services

If you are using an Apple mobile device (iPad, iPhone, or iPod touch), you’ll need to have location services enabled. This is a requirement of Apple. If you don’t have location services enabled already, there are two places where you will need to do it.

  • Main location services
    1. Open the Settings app.
    2. Tap “Privacy”.
    3. Tap “Location Services”.
    4. Toggle on the main switch at the top of the screen.
  • Photo settings
    1. Open the Settings app.
    2. Tap “Privacy”.
    3. Tap “Photos”.
    4. Toggle on the “VoiceThread” switch.